Objective

The TEARS Foundation approached us to enhance their role as a primary source of comfort, support, and guidance for survivors of gender-based violence (GBV), sexual violence, and rape in South Africa.

Due to the indefinite freezing of funding from the GBV Command Centre at government level, TEARS Foundation found it necessary to look for support from the private sector to sustain operations and continue to help at the level they do

Without organisations like TEARS Foundation, the societal fabric of South Africa faces significant risk from the escalating violence and femicide affecting communities daily. 

Bearing this in mind, we set out with the goal to develop a powerful and effective integrated messaging strategy that would resonate with potential victims and survivors, while appealing to the private sector for Corporate Social Investment (CSI) funding.
Services Rendered: Strategy, Integrated Marketing, Video Production, Public Relations, Graphic Design, Animation, Photography, Sound Design.

Strategy

TEARS Foundation is one of the few organisations that supports victims from the initial call for help, through the complex legal system, and into counselling. This holistic approach is crucial for victims who often feel lost and without direction and one of the reasons TEARS has such as high success rate.

This approach of holistic help inspired the idea behind the SOOTHING THE NATION campaign, symbolised by an all-encompassing ‘hug’ that offers comfort, much like a lullaby for a child. The campaign featured a television commercial as the centre asset, showcasing the generational nature of abuse. The narrative included a ‘gogo’ (grandmother) who represented the foundation’s strength and leadership.

This matriarch would go on to become the face of the campaign. The commercial portrayed various community members, including young women, middle-aged women, children, and the LGBTQI+ community - illustrating that abuse knows no boundaries.

A pivotal element of the commercial was the soundtrack, a thoughtfully arranged acapella version of the traditional Zulu lullaby ‘Thula,’ arranged and performed by the Johannesburg Queer Chorus. This track was strategically chosen for its emotional resonance, being a beloved lullaby that transcends generations in our country. We placed the track on all streaming sites for download and got to work creating our commercial.

Our in-house team fully produced, directed, filmed, edited, and animated the video. Leveraging the strength of this asset, we then developed a blueprint for an integrated communications plan, relying only on the support of the media sector and our inhouse team of PR and marketing experts to amplify the message.

Execution

To maximise the campaign’s impact, we ensured a multi-channel approach with cohesive messaging and visually effective artwork. All assets took a hard-sell approach with a driving call-to-action that encouraged individuals to seek help and advocate for themselves and others. The following assets were deployed over the three-month campaign period:

  • Television Commercial: 1:23 sec, 45 sec, and 30 sec versions aired across major networks, including the DSTV bouquet, ETV bouquet, Paramount bouquet and community channels.
  • Radio Commercial: 30-second audio spots broadcasted free across multiple radio stations.
  • Out-of-Home (OOH) Outreach: Over 70 digital and static billboards were donated by leading OOH companies reaching from Johannesburg to Cape Town and KZN.
  • Organic Public Relations Campaign: Leveraging media coverage to enhance visibility.
  • Print Advertisements: Free advertising was received in publications such as the You Magazine, Sunday Times, Kuier Magazine, and Women and Home.
  • Banner Advertisements: Free placements on websites such as ECR, EWN, Farmers Weekly and many others was donated.
  • Social Media: We produced ten video, animation, and static posts on platforms including LinkedIn, Facebook, and Instagram.
  • Mall Activations: stands at malls with assets for awareness and fundraising.

Results

The campaign achieved remarkable results:

  • The commercial cost us R7 000 to produce.
  • Over R13 million in free media assets were donated against zero media spend.
  • Television airtime and billboards proved to be the most impactful and valuable channels, with the largest free exposure contributed.
  • The television commercial received over 310,000 views on TEARS Foundation’s Instagram, with a growth of nearly 3,000 followers within the first month.
  • The organic PR campaign generated an Advertising Value Equivalent (AVE) of over R3 million, excluding the donated print media adverts.
  • Overall, the campaign exceeded our expectations in both emotional impact and measurable outcomes. Social listening indicated that the video resonated deeply  with audiences, receiving overwhelmingly positive feedback. The campaign effectively utilised all available channels without incurring any media costs.

As the campaign remains active in certain areas, results continue to grow.