The Saxon Hotel, Villas and Spa logo on an image of a poolside area.

Objective

Saxon Hotels, Villas, and Spa engaged DarkMatter on an ongoing digital marketing retainer to enhance their brand and visual identity and align their level of service and hospitality with what was displayed on their social media. Their objective was to create premium collateral across branding and design, with a particular focus on producing standout video content that distinguishes their luxury accommodations from competitors in the market.
Services Rendered: Social Media Community Management, Content Creation, Video Production, Stills Photography, Animation, Copywriting

Strategy

DarkMatter developed a visual positioning that would become the benchmark for the companies marketing, encapsulating what sets Saxon apart as one of the world’s finest boutique hotels. For Saxon, this philosophy of meticulous attention to every element defines their excellence. Our visual approach embraced this by aligning with the core message: every small detail is deliberate and thoughtfully curated by the brand.

Execution

With this overarching message as the foundation, hub messaging content is developed monthly, consistently aligned with the central theme. The services provided include a comprehensive mix of still photography, video production, animation, graphic design, copywriting, social media management, and ad hoc paid media management, ensuring a cohesive and impactful brand presence.

Throughout the ongoing retainer, DarkMatter not only delivers consistent flow work for the main Saxon Hotel branch, but has also enjoys working with a range of high-profile projects for the Saxon Collective—a group of premium hospitality ventures.

These projects include:

  • Saxon Cocktails – Branding
  • Qunu Restaurant – Logo design
  • The Guild – Rebranding and CI guide
  • Steyn City Hotel – Logo rebrand, CI guide, and asset design

As the client's businesses evolve and grow in the hospitality realm, synergy between client and agency strengthens, fostering a solid foundation for continued growth and collaboration.

Results

During the timeframe that Saxon Hotel, Villas & Spa has been on retainer with DarkMatter, the social media statistics have grown exponentially, and continue to rise.

  • Facebook reach has grown by 2 800%.
  • Facebook link clicks increased by 31 100%.
  • Facebook page visits shot up by a 4 000% increase.
  • Instagram saw the largest following growth with 52.65%.
  • Instagram link clicks increased by 100%.
  • Instagram page visits rose by 4300%.
  • LinkedIn shows an overall growth in followers by 51.44%.